Season Pass FAQ

General

  • Our typical season pass early season pass pricing deadline is April 30. However, for Winter 2020/21 we pushed that deadline to June 22.

  • The season pass office at Boyne Highlands is not currently staffed for in-person questions. If you have questions or issues in regards to your pass, please contact the pass office by emailing spo@boynehighlands.com or at 231.526.3026.

  • We may bring out promotional pass products later in the fall. 

  • Please fill out this form or, feel free to reach out to our season pass office at spo@boynehighlands.com.

  • For Winter 2020/21, we have modified the layaway monthly plans. You can elect to pay by payment plan through June 22 (previously April 30), and the monthly installments have been adjusted by a month. The BOYNE Gold, Silver, Bronze and The Highlands Pass are the only passes eligible for the payment plan. 

    You'll have to put $50 down and then the remaining balance due will be divided into four equal payments that are automatically withdrawn from your account on July 1, August 1, September 1, and October 1. 

    For those guests that have already elected to be in a payment plan for Winter 2020/21, your payment plans will be as scheduled previously - June 1, July 1, August 1, and September 1, unless you request your plan to be changed by contacting the season pass office at spo@boynehighlands.com by May 15, 2020.

    Please note: you cannot pick up or use your pass until the pass is paid in full. 

  • The BOYNE Gold pass has the most flexibility if you're looking to ski at both Boyne Highlands and Boyne Mountain. However, if you're only looking to ski at Boyne Highlands, the Highlands Pass offers the most flexibility at a lower price point.

  • The BOYNE Bronze and Classic Passes are designed for those people who prefer to ski/ride at non-peak times.

  • Times vary based on surges and busy times. We try to have passes processed as quickly as possible.

  • Night sessions are scheduled to begin Christmas week and run through holiday break. After holiday break, night sessions are offered Wednesday - Saturday, 5-9pm. Starting date varies depending on weather.

  • Yes, there is a 15% retail discount with the BOYNE Gold and The Highlands passes and some of the other combined BOYNE passes also offer a discount.

  • As a BOYNE Gold Pass or The Highlands Pass passholder, you're a member of the First Tracks Club! On weekends and holidays beginning after Christmas, the Heather Express chairlift at Boyne Highlands will be open at 8:30am for First Track Club members. (Subject to change based on availability).

  • Yes, simply provide your Boyne Rewards account number when purchasing your pass either online or at the season pass office. If you purchase your season pass during the early season period (thru April 30) you'll earn double Boyne Rewards points.

  • The Season Pass Office is located at the Boyne Highlands Skier Serivces area (lift ticket window), but please note it is not staffed until the winter season begins (typically in November or December).

  • The season pass office is not currently holding in person hours. If you have a question, the best way to reach the season pass office is by emailing spo@boynehighlands.com

  • The best way to contact the season pass office at Boyne Highlands is to email spo@boynehighlands.com.

  • The BOYNE Gold & Highlands Pass includes tubing. Guests can add tubing onto the BOYNE Silver or BOYNE Bronze for an additional rate of $50.

  • For purchases through October 31, age will be determined by the passholder's age as of November 1. For purchases beginning November 1, age will be determined by the age of the passholder on the date of purchase.

  • Children ages 8 and under who participate in Boyne Country Sports "Junior Has-A-Fit Program" (or a SnowSports Academy season-long program) are eligible to purchase a BOYNE Playground Pass. Seniors age 70 + who were BOYNE active passholders during the 2013/14 season are eligible to purchase a BOYNE Active Pass so long as they continue to do so yearly.

  • Charging privileges are available for certain season passes, with a valid credit card and signature on file, maximum limit $750. Delinquent charges will be applied to your valid credit card. Some restrictions apply.

  • Some passes include discounted lodging (up to 20% off regular rates), only when reservations are booked within 7 days of arrival. Some blackout dates and restrictions may apply.

  • Recreational facilities include all pools and fitness centers at Boyne Highlands, excluding the Heather Highlands Inn pool - but only for certain passes that come with extra benefits.

  • There is a replacement fee of $50 for lost season passes.

  • Returning passholders must have a new photo taken every 2 years. New pass applicants can visit the season pass office to have their photo taken or email the season pass office at spo@boynehighlands.com to send a new photo.

Loyalty Reward

  • If you purchased (or will purchase) a winter 2020/21 season pass, and have also qualified by purchasing a qualifying 2018/19 or 2019/20 season pass, you'll receive the following Loyalty Reward amount, that will be given to you in the form of a BOYNE Gift Card. 

    2020/21 Pass Product Adult Youth & Senior
    Highlands Pass $100 $50
    Classic Pass $25 $25
    BOYNE Platinum $300 $300
    BOYNE Gold $150 $50
    BOYNE Silver $50 $25
    BOYNE Bronze $25 $25
    NoMi Gold & Silver $25 n/a
  • The Loyalty Reward amount will automatically be given to you as a BOYNE Gift Card, and will be mailed out prior to the winter 2020/21 season, along with your season pass. If you are enrolled in a payment plan, your pass needs to be paid in full before the Loyalty Reward will be available. 

  • Discounted passes purchased during the Youth Add-On Sale are not eligible for a Loyalty Reward. These passes are heavily discounted and we only allow one promotional product to be applied per product or sale. Youth passes not discounted during the Youth Add-On Sale are eligible for the Loyalty Reward. 

  • Yes, you can. For example, if you purchased a BOYNE Gold pass in 2019/20 and want to upgrade to a BOYNE Platinum to receive the $300 Loyalty Reward, you can absolutely do that. 

  • No, you do not. As long as you had a qualifying pass purchase in 2018/19 or 2019/20, you can purchase any qualifying pass in 2020/21 and receive the associated Loyalty Reward. Please note that the greater the pass benefits, the higher the Loyalty Reward.

  • Yes, you can. For example, if you held a BOYNE Gold Pass and want to move into a BOYNE Platinum Pass, you will receive the applicable Loyalty Reward amount for that pass. The more the pass benefits, the higher the Loyalty Reward. 

  • Your Loyalty Reward gift card can be used at the following Boyne Resorts:

    • Boyne Highlands Resort
    • Boyne Mountain Resort
    • Big Sky Resort
    • Loon Mountain
    • Sugarloaf Resort
    • Sunday River
  • The Loyalty Reward gift card can be used online, or in person at the lift ticket window, season pass office, SnowSports Academy, rental, food and beverage, Spa, or lodging. 

  • As long as you purchased a qualifying pass, and also had purchased a qualifying pass in 2018/19 or 2019/20, yes, you will receive the Loyalty Reward. 

  • No. Monday, June 22 will be the final day that you can purchase your 2020/21 qualifying season pass and receive the Loyalty Reward. 

  • There are three criteria you must meet to qualify for the Loyalty Reward:

    1. You must have purchased a winter 2018/19 or 2019/20 season pass to qualify
    2. Only certain season pass products purchased during winter 2018/19 or 2019/20 will qualify (qualifying pass products listed below)
    3. You'll need to purchase a qualifying winter 2020/21 season pass product
  • The following season passes purchased in 2018/19 or 2019/20 will qualify you for the Loyalty Reward upon purchase of a qualifying 2020/21 season pass:

    • BOYNE Gold*, Silver*, Bronze, Bronze+
    • BOYNE College Gold, Silver
    • Highlands Pass*, Classic Pass

    *Please note: Youth Add-On Sale discounted purchases do not qualify for the Loyalty Reward. However, if you purchased a youth pass not during the Youth Add-On Sale, your pass purchase will qualify for the Loyalty Reward. 

  • If you purchase one of the below season passes for winter 2020/21, and you have a qualifying pass purchase for 2018/19 or 2019/20, you will qualify for the Loyalty Reward:

    • BOYNE Platinum, Gold*, Silver* or Bronze
    • NoMi Gold or Silver
    • Highlands Pass*, Classic Pass

    *Please note: Youth Add-On Sale discounted purchases do not qualify for the Loyalty Reward. However, if you purchased an un-discounted youth pass (not during the Youth Add-On Sale), your pass purchase will qualify for the Loyalty Reward. 

  • No. Promotional passes purchased like Dust Off the Rust, High Five, Four Fun, Ski Three, Happiness Cards, or any of the pack products, do not qualify for the Loyalty Reward. Only full season passes qualify. 

  • No. Only the passes listed as qualifying passes apply. 

  • No. You must also renew into a 2020/21 season pass to receive the Loyalty Reward. 

  • Discounted Youth Add-On Sale purchases during 2020/21 do not qualify for the Loyalty Reward. However, if you purchased a youth pass during the Youth Add-On Sale in 2019/20, that pass purchase does qualify you for a Loyalty Reward - but only on non-discounted Youth Add-On Sale purchases

    Example #1:

    • You purchased a 2019/20 discounted youth pass during the Youth Add-On Sale
    • In 2020/21 you purchase a youth or adult pass that is NOT discounted during the Youth Add-On Sale
    • You would qualify for the Loyalty Reward on your 2020/21 pass purchase

    Example #2:

    • You purchased a 2019/20 discounted youth pass during the Youth Add-On Sale
    • In 2020/21 you purchase a youth pass that IS discounted during the Youth Add-On Sale
    • You would NOT qualify for the Loyalty Reward on your 2020/21 pass purchase

Worry-Free Winter Assurance

  • The Worry-Free Winter Assurance contains two components: 105 day season opening commitment and a rollover option. 

    • 105-Day Commitment: We will ensure we provide the value of a full winter season for those who purchase a 2020/21 pass before June 22, 2020. Boyne Highlands Resort is committed to offering 105 open days of skiing and riding for Highlands only season passes. For BOYNE Michigan combined season passes, we are committed to being open 130 days between our two resorts (Boyne Highlands and Boyne Mountain). If the two combined Michigan resorts are open for fewer than 130 days of skiing for any reason, the pass holder will receive a credit toward a 2021/22 season pass based on the percentage of the season missed. 
    • Rollover Option: Pass holders can also choose to rollover the value of their purchased 2020/21 season pass toward a single season pass available for the 2021/22 winter season through December 10, 2020. No questions asked. 
  • The Worry-Free Winter Assurance provides a credit toward the purchase of any 2021/22 combined BOYNE pass or resort-specific season pass. It will not provide refunds.

  • The value of the credit will be based on the percentage of the 2020/21 season our resort is not able to open for skiing, based on a 105-day season. For example, if our resort is open for only 95 days, 10% of the value of your pass purchase would carry over as a credit toward the purchase of a 2021/22 pass. The credit will be calculated at the end of the winter season.  

    For BOYNE combined passes, the credit will be calculated based on the number of open days available between Boyne Highlands and Boyne Mountain based on a 130-day season.  

  • The value of any credit issued for your 2020/21 pass can be applied to the purchase of any 2021/22 BOYNE combined pass or resort-specific season pass. You will be free to change the level of pass if desired. Credits will be non-transferable from the original 2020/21 pass purchaser. 

  • You will receive a resort gift card with the remaining balance.

  • This program is included at no additional cost with season passes purchased by June 22, 2020, including passes purchased on our payment plans. This is not available on promotional or frequency card products.

  • Yes, if for any reason the season were canceled - Covid-19, war, terrorism, or a natural disaster, then you would receive a 100% credit towards the purchase of a 21/22 season pass. 

  • In the event a passholder is restricted from travel due to a local stay-at-home order, that exceeds 30 days prior to Jan 30 when the resort is open, and the pass is unused, a credit for the full pass value will be available for the 2021/22 season.  

  • While we evaluate social distancing protocols that may be required for next winter season, we will stop selling our passes until later in the summer.  

  • An open day is considered any day during which the resorts offer lift-accessed skiing and riding during scheduled operating hours for the day.

  • Combined BOYNE passes and resort-specific season passes of all age categories are eligible. Season passes purchased (and not used) prior to December 10, 2020 are eligible. Resort ticket packs and frequency cards, promotional products, multi-day tickets, and employee passes are not eligible.

  • The pass holder will receive a credit for the amount paid for their 2020/21 season pass. Actual age and/or pass categories for 2021/22 passes will apply at the time of the 2021/22 pass purchase based on resort policies.  The pass holder will be responsible for any cost increases if the pass holder is no longer eligible for a pass and/or a pass product is no longer offered. 

  • No. This option is non-transferable and may be used for the original 2020/21 passholder only.

  • No. This is only available for 2020/21 season passes that have not been scanned or have used its benefits prior to December 10, 2020.

  • Pass holders who have not used their passes must request from their home resort between September 10 and December 10, 2020.  Any requests made after December 10, 2020 will be ineligible.

  • Yes, you can purchase a different pass. If you decide to buy a lower priced pass product, you will receive a resort gift card with the remaining balance. There is no guarantee that the pass product you purchase in 2020/21 will be available in 2021/22.

  • No. Ikon's Adventure Assurance is not available on this promotional Ikon Base Pass product.

  • No. If the Ikon Base add-on pass is used or another winter benefit is used, then the BOYNE Platinum Pass is considered used and is no longer eligible for the rollover benefit.

Additional Information

  • 2020/21 blackout dates are: Christmas (12/26-1/2), MLK (1/16 & 1/17) and Presidents (2/13-2/15).
  • Age will be determined by the passholders' age as of November 1, 2018. For purchases after November 1, age will be determined by the age of the passholder on the date of purchase.
  • Children ages 8 and under who participate in the Boyne Country Sports "Junior Has-A-Fit Program" or a SnowSports Academy season-long program are eligible to purchase a BOYNE Playground Pass.
  • Seasonal lockers are 16" x16" x 72" and are located on the first floor of the Day Lodge. Cost is $189.00.  The locker room is accessible from Thanksgiving through late March.  Contact the Season Pass office at 231.526.3026 or spo@boynehighlands.com for locker availability.
  • Charging privileges with valid credit card and signature on file, maximum limit $750.
  • Delinquent charges will be applied to your credit card. Some restrictions apply.
  • Discounted lodging at The Inn at Bay Harbor, Boyne Mountain, and Boyne Highlands valid when booked within seven days of arrival. Some blackout dates apply.
  • Pools and fitness centers at Boyne Mountain and Boyne Highlands, excluding Heather Highlands Inn and Mountain Grand Lodge and Spa.
  • There is a replacement fee of $50 for lost season passes.
  • Returning passholders must have a new photo taken every two years.